Shipping Policy

Shipping Policy

Delivery Areas

  • Worldwide Shipping: Ellas Mart Tech ships globally. Delivery options may be limited in certain remote areas, which may affect delivery times.

2. Shipping Costs

  • Shipping Fees: Shipping costs are calculated based on the destination and will be shown during checkout.
  • Promotions: Occasionally, we may offer free shipping or other promotions, which will be announced on our website or through email updates.

3. Shipping Times

  • Order Processing: Orders are processed within 2-3 business days after confirmation.
  • Estimated Delivery Times:
    • Domestic Deliveries: 5-10 business days.
    • International Deliveries: 10-20 business days, depending on location.
  • Delays: Delivery times are estimates and may vary due to customs, holidays, or other unexpected delays.

4. Cash on Delivery (COD) Payment

  • COD Only: We only accept cash on delivery payments. Please ensure the correct amount is ready at the time of delivery to facilitate the payment process.

5. Order Tracking

  • Tracking Information: You will receive a tracking number via email or SMS once your order is shipped to monitor the status of your delivery.

6. Undeliverable Packages

  • Failed Delivery Attempts: If a delivery attempt fails due to incorrect address details or if no one is available to receive the package, the order may be returned to us. Additional shipping fees may apply for reshipping.

7. Contact Us